Blog and Resources

Blog and Resources

Working Papers Still Matter–and Work (even in the Age of AI)

Working Papers Still Matter–and Work (even in the Age of AI)

We just wrapped up another internal control season, and we always look for common denominators and lessons learned. Our biggest (and least glamorous) takeaway surprised us. Across clients, across the size or maturity of the business, across industries — major energy companies, transportation, energy services, government entities, and not-for-profits — the biggest finding and area for improvement was this: Working papers and reconciliations remain one of the most underleveraged tools in the control environment and one of the fastest ways to add value. Consider this our post-season debrief, delivered with good intentions and strong coffee: the fundamentals still matter. Maybe more than ever.

Interview with Sylvia Groves: Canada’s Expert on Minutes

Interview with Sylvia Groves: Canada’s Expert on Minutes

In the world of corporate governance, few topics are as universally relevant yet misunderstood as meeting minutes. I recently had the privilege of sitting down with Sylvia Groves for a fascinating discussion about this critical aspect of board operations. Sylvia is widely regarded as Canada’s foremost authority on minute best practices, having advised boards across industries and organization sizes throughout her distinguished career. Her book, AAA+ Minutes, has become an essential resource in a field where quality guidance has been noticeably lacking. For governance professionals, CPAs, auditors, and internal control specialists, Sylvia’s practical wisdom fills a significant gap in the professional literature.

Bird’s Eye Diagram to Boost Your Design Work

Bird’s Eye Diagram to Boost Your Design Work

The bird’s eye diagram is a diagramming technique we use with our clients to see the big picture without getting lost in a vortex (or rabbit hole) of details. You can use this technique on projects like internal controls, audits, SOX, CSOX, ICFR programs or process design or system implementations too. A bird’s eye diagram gives your process owners, auditors, and leaders a clear, aerial view of your processes. It’s a supercharged version of the more familiar swim lane diagram which is about visually representing a process, workflow, or system using parallel lanes. We’ve been using, testing, and improving our bird’s eye method with clients for over a decade.